Privacy Policy:

This Privacy Policy outlines how Vertical Creators Private Limited collects, uses, protects, and handles the personal and company’s information provided to us by our clients and visitors to our website. We are committed to ensuring the privacy and security of your information and complying with applicable data protection laws. Please read this policy carefully to understand how we handle your personal data.

Information We Collect:

We may collect various types of information, including but not limited to:
Personal information: Name, email address, contact details, and any other information you provide voluntarily.
Non-personal information: Cookies, IP address, browser type, and other technical data collected automatically when you visit our website.

Use of Information:

We use the collected information for the following purposes:
To provide and improve our consultancy services.
To communicate with you and respond to your inquiries.
To personalize and enhance your experience on our website.
To send relevant updates, newsletters, and promotional materials (with your consent).
To analyze website usage and trends, and improve our website’s functionality and content.

Data Sharing:

We may share your personal information with third parties in the following circumstances:
With your consent or at your request.
With service providers who assist us in operating our website and delivering our services.
When required by law or to protect our rights, safety, or property.
In connection with a business transaction, such as a merger, acquisition, or sale of assets.

Data Security:

We implement appropriate security measures to protect your personal information from unauthorized access, loss, or misuse. However, please be aware that no data transmission over the internet or storage system can guarantee 100% security.

Your Rights:

You have the right to access, correct, update, or delete your personal information held by us. If you wish to exercise any of these rights or have any concerns about the use of your data, please contact us using the information provided below.

Third-Party Links:

Our website may contain links to third-party websites. Please note that we have no control over the content, policies, or practices of these websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of those websites before providing any personal information.

Policy Updates:

We may update this Privacy Policy periodically to reflect any changes in our practices or legal requirements. The updated version will be effective upon posting on our website. We encourage you to review this page regularly for any updates.

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy, the handling of your personal information, or to lodge a complaint, please contact us at info@verticalcreators.in
By using our website or engaging our consultancy services, you signify your acceptance of this Privacy Policy.

Refund Policy:

At Vertical Creators® Private Limited, we strive to provide exceptional consultancy services to startup companies seeking various government and non-government certificates, licenses, and funding support. Our aim is to assist you in navigating the complexities of these processes and maximize your chances of success.

For Certification Services:

In the event of certification failure, where the concerned government department does not approve the requested certificate or license, we offer a 100% refund of the amount paid for our consultancy services. This refund will be issued promptly upon verification of the certification failure.

For Funding Support and All Other Listed or non-listed Services on our website:

Once payment has been made and work has commenced on funding support or any other services, we are unable to offer any refunds. This policy applies to cases where the payment has been made, and our team has started the necessary work to facilitate the requested services.
It is important to note that the approval for funding schemes and other services is subject to the selection methods and decisions made by the respective government and non-government entities. We provide guidance and support throughout the process, but we cannot guarantee the outcome or be held responsible for the final decision on funding approvals.
Our refund policy applies solely to the amount paid for our consultancy services and does not cover any fees, charges, or expenses payable to government or non-government entities related to the certification or funding processes.
We are dedicated to your satisfaction and will make every effort to ensure your success in obtaining the desired certifications and maximizing your chances for funding support. If you have any further questions or concerns about our refund policy, please reach out to our customer support team, and we will be happy to assist you.